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Computer Support Services

 

Nemark's Computer Support Services are designed specifically to make your life easier, and to keep you up and running for as much of the time as possible.

With an IT Support agreement covering your workstations and laptops, you have the peace of mind that Nemark will keep your staff and your business running. With monthly per-workstation costs running at less than 14p per day, can you afford not to have an IT Support arrangement for your business?

Call us on 0844 887 1660, or contact us for further information.

 
   
Computer Support Services
 

Computer Support Services for your Business

To us, Computer Support is not just a phrase, it's what we do - all day every day! Bear in mind, your Network is only as good as the servers and workstations attached to it. Any business with a Network understands the benefits of “uptime” and the benefits of having a fast IT Support Partner.  All this comes together to ensure that in the event of a fault occurring, a rapid response is delivered to effect a speedy return to full productivity.

’s Rapid Workstation Response facility your business benefits from remote monitoring of your Network. We are also on hand throughout the day to assist via our Remote IT Support platform and also with our team of on-site IT Support engineers.

What is covered?

Simply put, if your company has a contract with Nemark for its IT Support, you will have selected either our standard remote support service, or a full on-site package, which comprises the basic remote support, supplemented with on-site engineering services when required.  This means that any IT Support problem you have will be handled quickly and effectively and without unexpected labour costs.

Response times

The short answer is - how fast do you need it? Nemark have several different service levels available depending on your business’ requirements and how mission critical your hardware support needs are.

Servers typically have a 1 hour response time for Remote support and 4 hours to site when an engineer call-out is required.

Workstations are similar with a typical call-out to site of 8 hours but still benefiting from the 1 hour Remote IT Support facility.

It is not a problem if your requirements are different from the above; our bespoke IT Support Contract caters for every eventuality and requirement and can be tailored to fit your individual requirements.

Client Testimonials

  • Sheffield based charitable organisation : As a charity money has always been tight, especially when it comes to investment in IT. We had aging PC's that were causing problems and the service bills from local suppliers were large. We asked 3 suppliers to put together quotes to manage our IT Support. Nemark were chosen on price but also because we were very impressed at how they understood the issues over costs and came over as having a genuine wish to help. Nemark have now been our IT Support partner for 3 years and we have never been happier with our service level and speed of response, not to mention the saving we are making on a yearly basis by having a contract rather than seeing unexpected invoices and long waiting times to get IT Support.
 

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For IT Support now, call our Helpline on 0844 887 1660 to Speak to a Professional.
 
 
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Computer Support Services and IT Support by Nemark Technology covering Leeds, Doncaster, Sheffield, Barnsley, Rotherham and the whole of Yorkshire. Computer Support Services in Leeds, Doncaster, Sheffield, Barnsley, Rotherham, Yorkshire, UK. Computer Hardware Support, IT Support Services in Leeds, Doncaster, Sheffield, Barnsley, Rotherham, Yorkshire, UK, Call our Computer Support Services Hotline on 0844 887 1660 for immediate help.

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