IT Support in Leeds powered by Hybrid Solutions and Cloud Platforms

  • Super-fast response times
  • Talk to real IT Engineers
  • Resolution Guaranteed
  • Full Transparency in all communications

“Nemark’s engineers are the firm’s best feature – they have outstanding expertise and are very approachable.” Tracey, Solicitors in Leeds

“The transition to Nemark from our previous IT provider was incredibly smooth and well-planned. ” Tony, Surveyors in Doncaster

“Shaun managed our server migration seamlessly, even from over 200 miles away. Amazing!” Ranjit, Solicitors in London

IT Support in Leeds powered by Hybrid Solutions and Cloud Platforms

  • Super-fast response times
  • Talk to real IT Engineers
  • Resolution Guaranteed
  • Full Transparency in all communications

How can we help your business in Leeds?

If you’re looking for additional help then view our comprehensive range of IT services.

Leeds

IT Support Services

Nemark IT Services is completely at home in a busy city like Leeds.  We’re very privileged to be trusted by many Leeds-based firms, some of which have multiple branches around the region.  We provide fast, dependable IT Support.  Every time.  Without fail.

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Why Choose Nemark for IT Support?

We know that Leeds is special

Our longest-held IT Support clients are Leeds-based, many of which have been with us over 20 years. We know the city, and the demands of its business members inhabitants. Our skills are a perfect match for your requirements.

Suggested solutions, not forced choices

Most of our offerings are available as choices, with pros and cons explained. We’d never say “it has to be brand X”. In reality, the reason for a choice is down to business requirement and budget. We embrace this and make it work for our clients.

We’re real IT Support people – not a call centre!

We’ve all done it – called a company and felt small and unimportant. Not when you call Nemark. We know all our clients by their names, not their client reference numbers, and we encourage this human element in all our communications. This alone makes our IT Support Service one of the best in Leeds.

Clear

We speak English, not “techie”. We will communicate with you using normal words and will never try to bamboozle you. If you come to be a client, you’ll love our job ticketing system which automatically creates a full log of each action for each issue raised.

Honest

Sad we have to mention it, we know, but our experience with some people has led us to include this. We’ll always tell you the truth of the matter, irrespective.

We’re good at what we do – it’s as simple as that

We look your IT as if it were our own. We take your business success, and your data safety, very seriously indeed. We know you are relying on us to not let you down. We won’t.

Whilst we’re in the IT Support space, Nemark is really a traditional, old-school firm at heart.   We put the customer first.   We listen to what you need, and deliver that, as opposed to what is “trendy”.   With our many years of experience, we’re confident we have the solution for you.

Nemark can show a whole raft of references from its other Leeds-based clients.  Clients that have used its IT Support Services for years, and who are more than happy to continue to do so.

Leeds has a rich industrial history, with a strong past leaning towards textiles.  More recently it has developed a vibrant cultural scene and is also a strong hub for commerce and finance.  It’s also home, of course, to the mighty Whites, aka “Leeds United F.C.”.

Nemark’s IT Support, with its wide-ranging portfolio of services, is more than up to the task of meeting this varied and challenging environment.   Leeds is a unique place, and we know we’re very fortunate to say we are IT Support provider to so many of its high profile businesses.

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Leeds

Our IT Services

Please find below the main areas of specialism that clients use Nemark IT to help them with;

Remote / On-Site IT Support

Cloud Data Storage Solutions

Cloud-based email systems

IT Security

Cyber Essentials Accreditation

Managed Phone / Print Solutions

Aside from the above, we should point out too that we have clients who for one reason or another, still need to maintain an on-premises server.  If you’re one of these, we can help here too as our engineers are highly experienced in delivering and administering Microsoft Windows Server architectures.

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Managed IT Support

This can be anything from ad-hoc calls to an engineer who knows your business to an all-in Managed system where we form your entire IT Department.  Every situation is different, but why be reliant that individual member of you staff who usually helps, when you can have a whole team of IT experts in your corner?  The team is never off sick or on holiday, either!

The type of delivery is your choice too, with remote-only and on-site options being available.

The Managed IT Support services Nemark offer are: Remote IT Support Services, On-Site IT Support Services & Engineers, IT Project Design and Implementation, IT Consulting and Collaboration and IT Network Migration and Management.

Cloud Solutions

Cloud Storage is not what it once was.  It’s now a slick, stable, secure alternative to a traditional server.  If you don’t have a server at all then it might be that you’re not backing up everything you need to.  A Cloud Storage Solution is the answer to this, with seamless backup and multiple previous versions of every file, available for swift restoration if needed.

Your requirement might be best served with Dropbox.  It might be Sharepoint or even Azure Files.  We can guide you through the options and deliver it for you.

The Cloud Solutions services Nemark offer are: Data Storage and Sharepoint Migration.

Microsoft 365 Services and Solutions

In the past, firms had to run their own special server for email, and when it failed, email stopped.   Happily this is no longer the case.  Enter Microsoft 365, where your mail is handled by one of the world’s largest companies.  We can help you in the transition of course.

If you’re already with 365 but are struggling with it, we can help here too!

Over and above 365, we have options for advanced phishing protection and the backup of your actual mailboxes.  Nothing is mandatory, and we’ll be your guide through all the options available.

The Microsoft 365 Services and Solutions Nemark offer are: Microsoft 365 Solutions, SharePoint Management and Support and Windows Virtual Desktop.

Cyber Security

It’s a buzzword, we know.  It’s also more important today that it was yesterday, and the day before that.  Threats from outside your network are ever-evolving and becoming more and more sophisticated.  We hear of companies (even large companies) falling victim to expoits all the time.

Let Nemark IT Support assess your security and see if it needs to be strengthened.  This might be just so you can get a good night’s sleep or perhaps because you’re thinking of progressing to a Cyber Essentials accreditation.   If it’s the latter, this is a great place to start.

The Cyber Security services Nemark offer are: Achieving Cyber Essentials Accreditation, Backup & Disaster Recovery and Anti-Virus.

Phone & Print

These two pieces of seemingly unrelated tech have several things in common!   Sometimes they work, sometimes not.  You are not confident you’re getting the most out of your investment.  You don’t think you got the best deal at the time.

Let Nemark address both of these overlooked yet key business functions, to enable you to get on with what you do best.

The Phone & Print services Nemark offer are: Telecoms and Phone Systems and Managed Print Solutions.

What do our clients say?

Over the years, we have found Nemark to be a highly reliable IT support company, providing us with real solutions and excellent customer service. Their proactive approach has ensured we don’t suffer avoidable downtime. Professional, knowledgeable, and always responsive, I highly recommend Nemark for anyone looking for good quality IT support. Derek, Accountancy Firm in Leeds
Nemark’s engineers are the firm’s best feature – they have outstanding expertise and are very approachable. They are professional, knowledgeable, and always go the extra mile to resolve issues quickly and efficiently. Nemark’s team is truly exceptional! Tracey, Solicitors in Leeds
The transition to Nemark from our previous IT provider was incredibly smooth and well-planned. Their team handled everything efficiently, ensuring minimal disruption to our business. The onboarding process was seamless, and their friendly, proactive approach made the switch stress-free. I would highly recommend Nemark for their professionalism and of course, excellent IT support! Tony, Surveyors in Doncaster
Owen was fantastic in assisting with our delicate IT issue at work. He was professional, knowledgeable here, and in general is always quick to resolve any problems we face. His friendly and patient approach makes everything stress-free. Thanks to Owen, our systems are running smoothly—highly recommended! Sarah, Financial Investment Firm in Doncaster
Dan expertly planned and managed our email migration to the Microsoft 365 cloud system. The process was smooth, well-organised, and was carried out with hardly any disruption. His attention to detail and positive approach put all our minds at rest. If you need mail moved from one place to another, they don’t come better than Nemark. Tim, Consultancy Firm in Warrington
Shaun managed our server migration seamlessly, even from over 200 miles away. His meticulous planning resulted in a flawless transition with zero downtime! We would not have thought it possible. Everything was handled efficiently, and our systems remained fully operational throughout. Shaun was borderline amazing and we can’t recommend him highly enough. Ranjit, Solicitors in London

Leeds

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