IT Support Services
Here at Nemark we understand that not all our Doncaster-based clients need ‘standard’ IT Support. Some feel that cost is the most important factor whilst others are more comfortable with a different service level agreement based on their individual requirements. Common across all our IT Support Services, though, is the fact that every client is as important as the next, and our IT Support engineers work tirelessly to ensure you are happy with the service you receive. This ethos has made us the ‘go-to’ support company for many businesses in the Doncaster area and beyond.
We Are
Your Next IT Support Service Provider
Moving to a new IT Support Provider can be a daunting task and naturally, you may be anxious over security and the general attitude from the outgoing IT Support Provider. Be anxious no more; over the years we have seen the spectrum of behaviour from outgoing providers, and have a solution in every case. Naturally, the first and best method is for everyone to be professional and the good news is, that’s usually the case!
We Have
IT Engineers across all of Doncaster
We have been supplying IT Support Services in Doncaster for over 16 years and know the area and the community very well. Over 85% of our clients are in Doncaster! Having local engineers can be a great benefit to a business where fast IT Support is needed, Nemark is here to assist. This is also supplemented by our Virtual Engineer service, who is always at the end of the phone to assist via Voice or Remote Control.
We Offer
IT Support for Doncaster Businesses
Our IT Support Solutions are tailored to each client’s individual requirements. This ensures that you not only get the right level of response and support but also that the costs to your business are kept to a minimum. To show you how confident we are in our service, we round out this offering with our “3 free months IT Support offer” for new clients, meaning that you get the best all round IT Support package at the right price.
Some of Our Services
Nemark are proud to offer a full range of IT Support and Management services to meet all your your business needs. From Remote IT Support Services through to the supply of what amounts to a fully managed, outsourced IT department, we is able to assist. Nemark have been working in the world of IT Support Services since 1996 and have experience with IT Networks dating all the way back to Windows NT!
Our IT Support Stats
Live Response Times
These are our live response times brought directly in from our telephone and ticket system. These figures show our response times to answering IT Support calls along with first fix and solution completed.
If your current IT Support provider is not matching up to this, maybe it’s time to talk to us. Call us on 0844 887 1660.