“Nemark’s engineers are the firm’s best feature – they have outstanding expertise and are very approachable.” Tracey, Solicitors in Leeds
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“Nemark’s engineers are the firm’s best feature – they have outstanding expertise and are very approachable.” Tracey, Solicitors in Leeds
“The transition to Nemark from our previous IT provider was incredibly smooth and well-planned. ” Tony, Surveyors in Doncaster
“Shaun managed our server migration seamlessly, even from over 200 miles away. Amazing!” Ranjit, Solicitors in London
If you’re looking for additional help then view our comprehensive range of IT services.
Rotherham’s diverse business landscape is perfectly suited to Nemark’s broad portfolio of IT Support and technologies services. Nemark celebrates the wide range of business types in the area and our team is highly experienced in adapting to new challenges, with no two clients being the same. Despite this, our clients have things in common too in that they want a fast response, great quality and a fair price. They need look no further than Nemark.
Enquire Nowthat’s the maximum call-waiting time any of our clients has to endure
is the current estimated waiting time for an engineer to be assigned to your issue
are fixed on the first call
Our engineers have amassed over 50 years collective experience in solving complex IT problems across multiple sectors, making technology work for the client as opposed to blocking progress.
We have various solutions for each problem so we’re not tied to doing things in a certain way or via a certain vendor. This means that we can offer you impartial advice rather than trying to make an ill-fitting solution work for you.
We feel that people like to work with people, not faceless agents or bots. With Nemark, you’re a name not a number, and so are we.
We aim to explain everything at all times, so that you know what’s going on with your IT! We have a ticketing system specifically for this, and it contains a full record of what’s been done for any issue raised.
We know – this should be a given. Sadly though, our experience is that it’s not always the case, except with Nemark.
Your business is safe with us. We understand and acknowledge the huge responsibility we have to your business. We will not let you down.
Nemark is a dyed-in-the-wool Yorkshire IT Support and Services company and has always had its clients as top priority. By doing this, we help ensure your success and so, you tell other people about us too. It’s customer-first common sense.
Let us know if you would like some references; we have many clients based in Yorkshire, ranging from 2-3 users to well over 100. We’re proud to say that many of our clients have been with us more than 10 years with some approaching 20 years – an eternity in IT!
Enquire NowPlease find below some of our key services;
IT Support, delivered remotely with an option for on-site as required
Serverless storage (Cloud Storage)
Hosted email (Cloud email, or Microsoft 365)
Cyber Essentials Accreditation
Cloud Security
Voice & Print Solutions
It doesn’t have to be “in the cloud” though! We do have clients who for various reasons need to retain an on-premises server. This, too, is no problem since our engineers are equally well-versed in client-hosted server architectures.
Enquire NowFrom just “being on hand” to forming your entire IT Department, we have options to avoid you having to rely on your own staff who, of course, might not have the required experience or time to help! By using Nemark IT Support you avoid loading your staff with worrisome jobs, and instead leverage all our knowledge and experience. Better yet, we’re always on hand during business hours, being immune from the holidays / sick leave that your own staff might require.
Our IT Support service is usually delivered remotely but if you so wish, we can optionally supply a full on-site support arrangement. We’re a good sounding board too; use us to help design projects, manage risks, and implement them to your specifications.
The Managed IT Support services Nemark offer are: Remote IT Support Services, On-Site IT Support Services & Engineers, IT Project Design and Implementation, IT Consulting and Collaboration and IT Network Migration and Management.
“Cloud” is simply “not on premises”. So, if you don’t have an on-premises file server (which would no doubt be backed up if installed correctly) you really should be using a Cloud Storage Solution. Modern commercial Cloud Storage is super safe, and automatically “backs up” every file you store.
There are multiple solutions, such as Dropbox, Sharepoint and for more sophisticated configurations, Azure Files. If you’re not sure what you need, don’t worry; we can guide you through the pros and cons of each and help you decide.
The Cloud Solutions services Nemark offer are: Data Storage and Sharepoint Migration.
For quite a few years, Microsoft have been dissuading firms from hosting their own email with Microsoft Exchange Server, hiking the licensing price and raising the bar in terms of what’s needed for a working solution.
Do you have an aging email server that you need to move away from? Or, perhaps you’ve moved to 365 already but are struggling with the licensing for it. Either way, we can help you with the end goal of a clean, accurately licensed 365 tenancy.
It’s not just 365 though; for security conscious clients we can layer features additional to Microsoft 365 such as advanced phishing protection and email backup. This is of course optional and will be driven, as always, by your business need.
The Microsoft 365 Services and Solutions Nemark offer are: Microsoft 365 Solutions, SharePoint Management and Support and Windows Virtual Desktop.
Cybersecurity is not a fad. The issue will not just go away, and those businesses that think it will, risk serious data breaches and the commercial damage that often accompanies this. Nemark has a proven track record in critical assessment of a client’s security position, and can make recommendations to strengthen it either simply for your own peace of mind, or in readiness for Cyber Essentials accreditation down the line.
The Cyber Security services Nemark offer are: Achieving Cyber Essentials Accreditation, Backup & Disaster Recovery and Anti-Virus.
You might think it’s odd that we’ve paired these two together but bear with us! It’s fair to say that you need both but also, that you likely have more problems with them then most of your other IT! Phone Systems are notoriously overpriced if you’re not careful, as are managed Print Services. Don’t let either of these become the thorns in your side that they have been for other clients before they thought to contact Nemark!
The Phone & Print services Nemark offer are: Telecoms and Phone Systems and Managed Print Solutions.
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