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What is RMM (Remote Management and Monitoring)
Nemark’s RMMs tool can stop problems before they impact productivity, and allow advanced controls to be centrally managed. It’s especially useful for the increasing number of businesses that do not have a central File Server as it can replicate much of the controls that such servers have historically delivered.
Remote Management and Monitoring
Key Features
- Allows centralised policy enforcement without a server. This is crucial for businesses seeking Cyber Essentials accreditation
- Health Monitoring with custom-checks to ensure critical machine functions are pre-emptively maintained.
- Allows business-wide software installations
- Deep software integrations facilitating other crucial services such as backup and anti-virus protection
Remote Management and Monitoring
What is it?
Remote Management and Monitoring (RMM) is a type of IT service management that allows IT professionals or Managed Service Providers (MSPs) to remotely monitor and manage the health, performance, and security of IT systems, devices, and networks. Using specialised RMM tools, IT administrators can access, diagnose, and resolve issues on remote devices such as servers, laptops and desktop machines, without needing to be physically on-site.
Nemark’s RMM software typically includes capabilities for monitoring system metrics (e.g., CPU usage, memory, disk space), deploying software updates, managing patches, running diagnostics, automating tasks, and providing remote support.
Remote Management and Monitoring
Core Features of The Nemark RMM Solution
- Remote Monitoring – Constantly tracks the health and performance of systems, ensuring they are functioning properly.
- Automated Alerts – Notifies IT administrators of potential issues like system failures, performance degradation, or security threats.
- Remote Access & Control – Allows technicians to access and troubleshoot devices remotely, often with the ability to control the device as if they were physically present.
- Software & Patch Management – Automates software updates and security patches to keep systems secure and up to date.
- Endpoint Security – Provides hooks for querying network security software, monitoring threats and running antivirus scans
- Reporting & Analytics – Offers detailed reports on system performance, uptime, and security, helping businesses track their IT health.
Nemark’s RMM : Benefits for you
Proactive Issue Detection
RMM tools provide real-time monitoring and alerts, allowing us to detect and resolve potential issues before they cause significant downtime or data loss.
Reduced Downtime
By catching and addressing problems early, Nemark’s RMM reduces the time devices and systems are out of service, improving business continuity.
Increased Efficiency
Automation of routine tasks (like software updates, backups, and maintenance) ensures nothing is missed.
Remote Support Capabilities
Our IT team can resolve issues remotely, reducing the need for on-site visits and enabling faster problem resolution.
Cost Savings
By reducing downtime and eliminating the need for frequent on-site visits, businesses can lower IT service costs.
Compliance Management
RMM tools can help organisations meet regulatory requirements by ensuring systems are up to date, secure, and properly maintained. This is a key component for Cyber Essentials certification.
Centralised Management
RMM solutions provide a single dashboard for monitoring and managing all IT systems, simplifying administrative tasks for IT teams. This is a key component for Cyber Essentials certification.
Remote Management and Monitoring
FAQs
What do our clients say?
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