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VoIP and Teams Phone Systems
Nemark can supply you with a custom-built telephony solution covering all common business requirements.
VoIP and Teams Phone Systems
Your Requirements
- Voicemail / Voicemail to Email
- Hunt Groups
- Transfer to mobile
- Out of Hours
- Call Routing / Screening
- Call Attendant
- Cross-Platform Calling – transfer to mobile from desk, and vice-versa
Our solutions generally result in far lower overall costs for businesses that already have a system in place.
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VoIP and Teams Phone Systems
What is VOIP?
VoIP, or Voice over Internet Protocol, is a technology that enables voice / video communication over the internet. With VoIP, businesses can make and receive calls using the internet, which is generally more cost-effective, flexible, and scalable compared to traditional landlines.
VoIP and Microsoft Teams
Microsoft Teams Phone System is a VoIP-based calling solution integrated within Microsoft Teams. It enables businesses to make and receive calls directly from the Teams platform, transforming it into a full communication hub. Teams Phone System can replace traditional phone lines by allowing calling features like voicemail, call forwarding, and call routing, all while integrating seamlessly with other Microsoft 365 tools.
Nemark can supply both Teams-based phone systems, and dedicated phone systems too, that can have deep integrations with Microsoft Office if required. During data gathering we will go through the pros and cons of each method and can together decide which is best for you.
Key Features of VoIP and Teams Phone Systems
- Cloud-Based Communication – Calls and messages are handled over the internet rather than through a physical telephone network.
- Integration with Other Applications – Teams Phone integrates seamlessly with Microsoft 365 apps like Outlook, SharePoint, and OneDrive for easier collaboration.
- Unified Communication – Combines voice, video, chat, and file sharing into one platform, improving efficiency.
- Mobile & Remote Access – VoIP calls can be made and received from mobile devices, allowing users to work from anywhere.
- Advanced Calling Features – Call forwarding, voicemail, call screening, and auto-attendant are all available in both VoIP and Teams Phone Systems.
Benefits of Moving to a Modern VoIP Phone System
Cost Savings
Lower call costs, especially for long-distance and international calls, compared to traditional phone systems.
Scalability
Easily add or remove lines and features without needing new hardware or traditional phone lines.
Improved Flexibility
Employees can make and receive calls from any location, whether in the office, at home, or on the go.
Advanced Features
Enjoy voicemail-to-email, call forwarding, auto-attendant features that enhance communication.
Unified Communication
VoIP integrates with other digital tools (email, messaging, video conferencing), streamlining communication into a single platform.
Easy to Manage
Centralised administration interfaces simplify call management, reporting, and configuration for IT teams.
Increased Productivity
Features like instant messaging, video calling, and screen sharing improve collaboration and decision-making.
Future-Proofing
VoIP technology is continuously updated, offering you access to the latest features and capabilities.
Mobility & Remote Work Enablement
Employees can use VoIP on mobile devices, supporting hybrid and remote work environments seamlessly.
Integration with Existing Software
VoIP and Teams Phone Systems can integrate with CRM and ERP systems, improving workflow efficiency.
Easy Expansion
Add new users or locations with minimal setup, perfect for businesses that are growing or expanding.
VoIP and Teams Phone Systems
FAQs
What do our clients say?
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