Present Day, Nemark are now known as a leading provider of Cloud and Hybrid Solutions in the UK, across virtually every business sector including Medical, Legal, Accountancy, Construction, Retail and Recruitment.
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IT Support Doncaster powered by Hybrid Solutions and Cloud Platforms
Our team of technical experts have perfected implementation strategies to seamlessly equip you with the technology and tools you need for your business. They team regularly goes go way beyond the traditional, and is prepared to think outside the box so that your requirements are met and your expectations surpassed.
Rather than being happy to sell you an off-the-peg solution, we will identify those technologies that are required for your specific use case. The plan will be designed to fit your business perfectly in terms of end-user experience, function and, of course, cost. At the end of the day, you want a solution, not a pile of boxes
Our 24/7/365 ticketing system means that you can keep track of more complicated issues, or those with multiple stages of development, at any time, day or night. Everything is documented and available to you for consideration or discussion. Many IT Support companies will make your own technical data invisible to you, to keep you dependent on them; we believe in total transparency and the goodwill that comes from it.
Where most of our competitors seem to work rigidly to pre-arranged SLA’s (Service Level Agreements) we routinely smash ours with responses measured in minutes not hours or, according to some horror stories incoming clients have told us, days. We see an incoming issue as an opportunity to impress you; why would we wait to do THAT?
When a new client comes to us with a problem, we take time to actually talk them, and to understand their underlying business. Once we’ve had the discussion and considered everything we can use our a large arsenal of proven tools and techniques to address the highlighted issues or concerns. We avoid the common pitfalls because we’ve seen them before!
Managing Director who personally oversees all client cases and ensures that quality is always more important over quantity and has done so for over 18 years.
Neil is our Technical Director and manages the onboarding of new clients. He’s also in charge of initial consultations and for the planning of Solutions that work for new and existing clients alike. He is a great listener, has vast amounts of technical knowledge and over 25 years of IT experience at Director level. On a human level, he understands the pressures put on managers and business owners to ensure their solutions are fit for purpose and always bears this in mind during any intervention.
Shaun heads up the Server and Platform Solutions Department. He ensures that your systems are set up correctly with efficiency and reliability as his top priorities. With over 15 years of experience managing server networks he has the skill and experience to ensure that your Network is built to work reliably. Shaun’s also a security whizz, and has delivered many “Cyber Essentials” accreditations for those clients requiring it for either compliance or commercial reasons. To say he knows a thing or two would be an understatement!
Dan has a broad and deep skillset but generally he is in charge of Cloud Migrations. Working alongside Neil, he plans out all migrations from the initial “get go” right through to to final handover. His competencies include anything from simple Office 365 Hosted email to multi-platform Cloud / on-premise hybrid solutions. With more than 20 years experience Dan is great at spotting the potential in emerging technologies and started moving people to Cloud before the word “cloud” was a thing!
Samantha has over 26 years’ experience in all aspects of business communications and is a specialist in the areas of VoIP and mobile telephony.
Andy has been an active practitioner of SEO and Google Ad campaigns for over 18 years. A very hands-on and customer focussed approach delivering the results clients need.
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