About Nemark Technology

IT Support Doncaster powered by Hybrid Solutions and Cloud Platforms

About Us

Innovative Solutions

Our team of technical experts have perfected implementation strategies to seamlessly equip you with the technology and tools you need for your business. They team regularly goes go way beyond the traditional, and is prepared to think outside the box so that your requirements are met and your expectations surpassed.

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Square pegs, round holes

Rather than being happy to sell you an off-the-peg solution, we will identify those technologies that are required for your specific use case. The plan will be designed to fit your business perfectly in terms of end-user experience, function and, of course, cost. At the end of the day, you want a solution, not a pile of boxes

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Transparency

Our 24/7/365 ticketing system means that you can keep track of more complicated issues, or those with multiple stages of development, at any time, day or night. Everything is documented and available to you for consideration or discussion. Many IT Support companies will make your own technical data invisible to you, to keep you dependent on them; we believe in total transparency and the goodwill that comes from it.

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Speed

Where most of our competitors seem to work rigidly to pre-arranged SLA’s (Service Level Agreements) we routinely smash ours with responses measured in minutes not hours or, according to some horror stories incoming clients have told us, days. We see an incoming issue as an opportunity to impress you; why would we wait to do THAT?

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Real talk

When a new client comes to us with a problem, we take time to actually talk them, and to understand their underlying business. Once we’ve had the discussion and considered everything we can use our a large arsenal of proven tools and techniques to address the highlighted issues or concerns. We avoid the common pitfalls because we’ve seen them before!

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Department Heads & Tech Heads
Mark Warren

Managing Director who personally oversees all client cases and ensures that quality is always more important over quantity and has done so for over 18 years.

Neil Robinson

Neil is our Technical Director and manages the onboarding of new clients. He’s also in charge of initial consultations and for the planning of Solutions that work for new and existing clients alike. He is a great listener, has vast amounts of technical knowledge and over 25 years of IT experience at Director level. On a human level, he understands the pressures put on managers and business owners to ensure their solutions are fit for purpose and always bears this in mind during any intervention.

Shaun Robinson

Shaun heads up the Server and Platform Solutions Department. He ensures that your systems are set up correctly with efficiency and reliability as his top priorities. With over 15 years of experience managing server networks he has the skill and experience to ensure that your Network is built to work reliably. Shaun’s also a security whizz, and has delivered many “Cyber Essentials” accreditations for those clients requiring it for either compliance or commercial reasons. To say he knows a thing or two would be an understatement!

Daniel Cox

Dan has a broad and deep skillset but generally he is in charge of Cloud Migrations. Working alongside Neil, he plans out all migrations from the initial “get go” right through to to final handover. His competencies include anything from simple Office 365 Hosted email to multi-platform Cloud / on-premise hybrid solutions. With more than 20 years experience Dan is great at spotting the potential in emerging technologies and started moving people to Cloud before the word “cloud” was a thing!

Samantha Hayes

Samantha has over 26 years’ experience in all aspects of business communications and is a specialist in the areas of VoIP and mobile telephony.

Andy Roberts

Andy has been an active practitioner of SEO and Google Ad campaigns for over 18 years. A very hands-on and customer focussed approach delivering the results clients need.

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Our History
Present day

Present Day, Nemark are now known as a leading provider of Cloud and Hybrid Solutions in the UK, across virtually every business sector including Medical, Legal, Accountancy, Construction, Retail and Recruitment.

2016

2016, Office 365 comes alive! After a somewhat shaky start, Office 365 becomes sufficiently stable for Nemark to begin offering it as an alternative to on-premise Exchange (email) Servers.

2012

2012, introduction of hybrid solutions to help bridge the gap for clients needing the flexibility of Cloud but who didn’t have access to the communications infrastructure required.

2011

2011, strategic partnerships formed with key delivery partners allow Nemark to bring multi-faceted solutions into the mainstream. Where one technology was weak, a co-delivered solution would bridge the gap and the resulting product was bulletproof.

2005

2005, the shift to Cloud (even before it was so-called) and Nemark took on new skillsets to deliver this emerging set of solutions. This culminated in the building of a dedicated Data Centre in Sheffield.

2000

2000, as Nemark became more and more trusted by its clients, other services were added to its portfolio namely Telephone Systems, Website Development and Hosting along with general Software Development.

1998

1998, As the IT Support Client base grew, more investment was made in the infrastructure supporting them. Better systems, IT Engineer training, client onboarding processes.

1997

1997, As the Service Division became more widely known for quality and value, Nemark concentrated more on IT Support than supply of hardware, although hardware still played a part of the Service Delivery

1996

1996, Nemark started Trading. Primary focus was offering IT hardware and IT Support to local businesses

What do our clients say?

Over the years, we have found Nemark to be a highly reliable IT support company, providing us with real solutions and excellent customer service. Their proactive approach has ensured we don’t suffer avoidable downtime. Professional, knowledgeable, and always responsive, I highly recommend Nemark for anyone looking for good quality IT support. Derek, Accountancy Firm in Leeds
Nemark’s engineers are the firm’s best feature – they have outstanding expertise and are very approachable. They are professional, knowledgeable, and always go the extra mile to resolve issues quickly and efficiently. Nemark’s team is truly exceptional! Tracey, Solicitors in Leeds
The transition to Nemark from our previous IT provider was incredibly smooth and well-planned. Their team handled everything efficiently, ensuring minimal disruption to our business. The onboarding process was seamless, and their friendly, proactive approach made the switch stress-free. I would highly recommend Nemark for their professionalism and of course, excellent IT support! Tony, Surveyors in Doncaster
Owen was fantastic in assisting with our delicate IT issue at work. He was professional, knowledgeable here, and in general is always quick to resolve any problems we face. His friendly and patient approach makes everything stress-free. Thanks to Owen, our systems are running smoothly—highly recommended! Sarah, Financial Investment Firm in Doncaster
Dan expertly planned and managed our email migration to the Microsoft 365 cloud system. The process was smooth, well-organised, and was carried out with hardly any disruption. His attention to detail and positive approach put all our minds at rest. If you need mail moved from one place to another, they don’t come better than Nemark. Tim, Consultancy Firm in Warrington
Shaun managed our server migration seamlessly, even from over 200 miles away. His meticulous planning resulted in a flawless transition with zero downtime! We would not have thought it possible. Everything was handled efficiently, and our systems remained fully operational throughout. Shaun was borderline amazing and we can’t recommend him highly enough. Ranjit, Solicitors in London
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