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Guaranteed Response Times
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IT Support Services

Here at Nemark we understand that not all our Doncaster-based clients need ‘standard’ IT Support.  Some feel that cost is the most important factor whilst others are more comfortable with a different service level agreement based on their individual requirements.  Common across all our IT Support Services, though, is the fact that every client is as important as the next, and our IT Support engineers work tirelessly to ensure you are happy with the service you receive.  This ethos has made us the ‘go-to’ support company for many businesses in the Doncaster area and beyond.
We Are

Your Next IT Support Service Provider

Moving to a new IT Support Provider can be a daunting task and naturally, you may be anxious over security and the general attitude from the outgoing IT Support Provider.  Be anxious no more; over the years we have seen the spectrum of behaviour from outgoing providers, and have a solution in every case.  Naturally, the first and best method is for everyone to be professional and the good news is, that’s usually the case!

We Have

IT Engineers across all of Doncaster

We have been supplying IT Support Services in Doncaster for over 16 years and know the area and the community very well.  Over 85% of our clients are in Doncaster!  Having local engineers can be a great benefit to a business where fast IT Support is needed, Nemark is here to assist.  This is also supplemented by our Virtual Engineer service, who is always at the end of the phone to assist via Voice or Remote Control.

We Offer

IT Support for Doncaster Businesses

Our IT Support Solutions are tailored to each client’s individual requirements.  This ensures that you not only get the right level of response and support but also that the costs to your business are kept to a minimum.  To show you how confident we are in our service, we round out this offering with our “3 free months IT Support offer” for new clients, meaning that you get the best all round IT Support package at the right price.

Some of Our Services

Nemark are proud to offer a full range of IT Support and Management services to meet all your your business needs. From Remote IT Support Services through to the supply of what amounts to a fully managed, outsourced IT department, we is able to assist.  Nemark have been working in the world of IT Support Services since 1996 and have experience with IT Networks dating all the way back to Windows NT!

Web Design
Award winning web designs ranging from static single page websites through to sophisticated full e-commerce solutions. As most business starts with a web enquiry, your website is the shop window to the world. Let our experienced team work with you to get your website ahead of the competition and winning business from your competitors!
IT Support
Our IT Support Solutions offer your business the best cover around, tailored to your individual needs. We offer On-Site and Remote-Only Support, or a mixture of both ! With support starting from only £4 per machine per month, our solutions that fit your budget and grant you access to our qualified, experienced engineers, whenever you need them.
Office 365
Using Cloud technology to keep your email online and working for your team – 24/7.  Hosted email brings security, resilience and peace of mind and with costs from as little as £3.50 per mailbox per month, there aren’t many good reasons for not embracing this revolutionary service. Begin your journey to the safety of Cloud email today!
Disaster Recovery
Your data is important – it is the single most important part of your business. Your email, your accounts history, client details, orders – the list goes on! No one likes or expects a disaster but in the event that your network catastrophically fails, our Cloud and off-site backup solutions are here to protect you.
Our IT Support Stats

Live Response Times

These are our live response times brought directly in from our telephone and ticket system. These figures show our response times to answering IT Support calls along with first fix and solution completed.

If your current IT Support provider is not matching up to this, maybe it’s time to talk to us. Call us on 0844 887 1660.

Calls answered within 10 seconds

96%

SLA to First Response by Engineer

99%

Final Fix within SLA

92%

Like what we offer?

Call us now to arrange a free IT Consultation