Mr John Anderson
We are a law firm in Doncaster and Sheffield and have been using Nemark for IT Support for over 16 years. They have always been there when we need them, always given practical advice and never sold us anything we don’t need! I would, and have, recommended them to many other companies over the years, and they have never let me down – keep up the good work guys!
Nemark were recommended to us by a business we deal with, and I have top say, they say they have done that recommendation proud; not only have we actually saved money on our monthly IT Support spend also, and just as crucially, we are now enjoying a much faster service and frankly, better advice on non-support issues. They are more like a partner than a supplier!
I was asked to write a testimonial about Nemark and to be honest there is not enough room here to tell you how good they are, we have had hell for the past few years with our previous IT Support company and Nemark are so fair and down to earth. They really care about the job and about keeping us all happy. You could do a lot worse than giving these guys a call!
Nemark’s approach to our voice requirements was novel! I never felt they were trying to sell me anything; they just listened to what I had to say. After a good deal of clarification they were well positioned to recommend the system that we have now. A breath of fresh air – this firm was honest and reliable at every stage, including, crucially for us, after-sales and service.
For around a year now we have been using Nemark’s Server Imaging as a low cost Disaster Recovery process. Just this week we realised that every penny we have spent on the Server Imaging was worth it. Over the weekend we have had a server fail as it was very old and Nemark came straight out to site with a loan server, the server image and we were back up and running as a normal business within 2 hours. I cannot imagine what would have happened if we had not had the Server Image protection, for the £50 a month it has meant we can carry on working without the stress of having no network. I would recommend that every business has this.
I knew about the switches in the server room, etc. but Nemark has helped me to consider the Network as a whole, rather than just a a collection of different components. Thinking about it, I guess that is what they mean by synergy! Network optimisation revealed a number of issues items that have now been corrected, resulting in a smoother experience for all users.
I would not hesitate to use this firm again, nor would I have any issue with recommending their services to anyone who has such a need; their easy yet professional approach was just what we needed, even when we didn’t know what we were actually trying to achieve! Our regular in-house staff couldn’t resolve the problem and Nemark fixed it in hours. Very impressed.
We were in the market for a new server but as our business was growing we were going to hit the 75 user limit of SBS, so Nemark recommended a hosted exchange facility. Initially sceptical, we went with the recommendation as we trust Nemark implicitly. The move went very well and they kept their promise of no downtime! Our email is more stable and I am very happy!